Printful is an on-demand order fulfillment and warehousing service that fulfills and ships products including clothing, accessories, and home & living items for online businesses.
We have partnered with Printful so that we can sell you t-shirts, mugs, posters, etc that we could not profitably warehouse (we don't have one but sometimes it feels like our whole house is one) and ship. International shipping is especially challenging for small businesses in USA... Printful has warehouses in USA, Mexico, EU, Japan and Australia.
For every order placed, your payment comes to us, and at the same time Printful charges us for the wholesale cost of the item, and the shipping cost. We have no control over their shipping costs.
Because we design and customise the products, and we buy 'test pressings' to make sure the designs are working, we have excellent control over the design and quality, but the product YOU order, WE never see.
Consequently no products fulfilled by Printful can be signed or dedicated by me (LC).
Also, please note, each order placed with Printful is a custom order, they do not warehouse product, they print each order, one at a time. Consequently, they do not offer exchanges for the wrong size ordered. Here is their Return Policy page.
I hope this is clear.